Privacy Policy

Welcome to Welcome to Brazil ('we', 'our', or 'us'). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform services.

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, participate in activities on the platform, or otherwise contact us. **Account Information:** Email address, name, password (encrypted), display name, and avatar. **OAuth Information:** When you sign in with Google, we receive your email, name, and profile picture. **Profile Data:** Display name, avatar images uploaded to our storage. **Usage Data:** Course completions, lesson progress, exercise scores, game scores, achievements, and activity logs. **Community Content:** Posts, comments, likes, follows, and reports you create. **Subscription Data:** Stripe customer ID, subscription ID, subscription status, and billing period information. **Marketing Data:** UTM parameters (source, medium, campaign, term, content), referral codes, signup IP address, login timestamps and IP addresses. **Communication Data:** Email address for transactional emails and drip campaign emails.

We use your information to: • Provide, operate, and maintain our platform services • Process your subscription and payments through Stripe • Authenticate your account and prevent fraud • Send you transactional emails (welcome, password reset, subscription updates) • Send you educational drip emails (you can unsubscribe at any time) • Track your learning progress and unlock achievements • Enable community features (posts, comments, notifications) • Analyze platform usage and improve our services • Respond to your inquiries and provide customer support • Enforce our Terms of Service and protect our legal rights • Comply with legal obligations

We share your information with the following third-party service providers: **Supabase:** Hosts our authentication, database, and file storage. Your data is stored securely on Supabase servers. **Stripe:** Processes subscription payments. We share your user ID with Stripe; Stripe handles your payment information directly. **Google OAuth:** Authenticates your account when you sign in with Google. Google provides us with your email, name, and profile picture. **Resend:** Sends transactional and marketing emails on our behalf. We share your email address and display name. **Facebook Pixel & Conversions API:** Tracks conversions and user behavior for advertising purposes. We share hashed email addresses, IP addresses, user agent information, and Facebook browser cookies (_fbp, _fbc). **OpenAI (optional):** May be used for content moderation. Community post text may be sent to OpenAI's moderation API if enabled.

We use cookies and similar tracking technologies: • **Authentication Cookies:** Supabase session cookies to keep you logged in • **Facebook Cookies:** _fbp and _fbc cookies for conversion tracking • **Local Storage:** UTM parameters stored for 30 days to track marketing attribution

We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal compliance or legitimate business purposes.

Depending on your location, you may have the following rights: • **Access:** Request a copy of your personal data • **Correction:** Update or correct inaccurate information • **Deletion:** Request deletion of your personal data • **Data Portability:** Receive your data in a structured, machine-readable format • **Opt-Out:** Unsubscribe from marketing emails at any time • **Object:** Object to processing of your personal data To exercise these rights, please contact us at the email address provided below.

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy, please contact us at: Email: support@welcometobrazil.online WhatsApp: +55 17 99106-8118